Technical Support Specialist Job at Net2Source Inc., Moline, IL

SVJsYTVmRVB6Z1FmY28wVEFkbytVUXcrOUE9PQ==
  • Net2Source Inc.
  • Moline, IL

Job Description

Depot Management – Tech Support Engineer

Location: 400 19th Street, Moline, IL

Required Skills:

  • Proficiency in troubleshooting and resolving technical issues.
  • Ability to collaborate effectively with cross-functional teams.
  • Strong documentation and communication skills.

Job Summary:

Config Center tech will oversee hardware and software configurations, device replacements, and collaborate with other IT professionals to execute small to large scale hardware deployment projects. This position will require some technical skill and background for day-to-day functions of the role.

Typical Examples:

  • Imaging/reimaging, setting up workstations/laptops, barcoding, and asset management
  • Troubleshooting and break/fix for laptops/desktops and coordinate hardware warranty repair
  • Break/fix repair of hardware

In addition to device management listed above, the ability to effectively communicate written and verbally is important to the success of this role. Execution of project-based work and ability to prioritize work based off guidelines will ensure that the needs of our customers are met.

Typical examples:

  • Project tracking, customer interactions (written & verbal), and ServiceNOW updates
  • Shipping and receiving of hardware
  • Interaction with shipping/receiving departments and guidelines

This role will also be responsible for asset management to ensure effective tracking of assets within the United States.

Typical examples:

  • ServiceNOW updates as devices move from primary location
  • Inventory Audits on monthly basis
  • Barcode and assign asset

Years of Experience: 4-7 Years of Experience

Job Tags

Similar Jobs

Banner Health

Registered Nurse RN Transplant Coordinator Job at Banner Health

 ...We're proud to be recognized for our commitment to the latest health care advancements and excellent patient care.As a RN Transplant Coordinator, you will call upon your experience as a RN and your top tier organizational and time management skills to help manage a busy... 

GO2 Delivery

Driver/Independent Contract Courier - Roanoke VA. area Job at GO2 Delivery

 ...is looking for dependable, professional Independent Contract Couriers for the Roanoke area....  ..., including weekends. Independent Contractors can earn an average of $50-$300+ per day...  ...service oriented. Requirements: Valid Driver's License with less than 2 infractions... 

LHH

Marketing Coordinator Job at LHH

 ...Overview: We are seeking a motivated and detail-oriented Marketing Coordinator on behalf of one of our clients. In this role, you...  ...related field. ~1-3 years of experience in a marketing role or internship. ~ Strong organizational and project management skills. ~... 

Necnic Group, LLC

Orthopedic - Hand Surgery Opportunity Job at Necnic Group, LLC

(Physician/MD qualifications required) Orthopedic Surgery (Hand/Wrist) - Opportunity for an Orthopedic fellowship trained Hand Surgeon to join a group. The ideal candidates will have a demonstrated track record of excellence in clinical care, integration with clinical... 

24 Seven Talent

Office Manager Job at 24 Seven Talent

24Seven is partnering with one of our creative agency clients who is searching for an Office Manager to join their team for an exciting new contract! Contract Details: ~ Starts ASAP ~3+ month contract, 20-24hours/week ~ Tuesday & Thursday on site in Seattle ~...