IT Support Specialist - Hardware & Deployment Services Job at Luxoft, San Antonio, TX

SVJ0YTRQd0Z3d0VUZFlrUUROUStVUVE1OHc9PQ==
  • Luxoft
  • San Antonio, TX

Job Description

Project Description:

As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.

Responsibilities:

- Image and deploy hardware/software for new hires and acquisitions.

- Recover and re-image existing hardware for re-deployment.

- Follow all escalation procedures according to service level agreement

- Use remote control tool to assist end users when needed

- Provide an accurate record of each call in incident management tracking tool

- Anticipate customer needs and proactively identifies solutions

- Plan, prioritize, organize and complete work to meet established objectives

Mandatory Skills Description:

- 5+ years in IT

-ITIL

-Service Desk, ITSM

-Hardware Deploy and Maintenance

-Troubleshoot

Nice-to-Have Skills Description:

Communication skills with non IT People

Ability to work autonomously.

Job Tags

Remote job,

Similar Jobs

Remote Customer Service Jobs

Chat Support Work from Home - No Experience, Flexible Hours, Paid Weekly | $25-$35/hr Job at Remote Customer Service Jobs

Job Title: Remote Chat Support Specialist Compensation: $25$35 per hour, paid weekly via direct deposit Location: Fully remote open to global applicants Schedule: Flexible shifts ranging from 4 to 8 hours; 1540 hours per week Experience Required: ...

Dan Cummins Ford Lincoln

Sales Associate Job at Dan Cummins Ford Lincoln

 ...cars and love working with people? Were seeking an experienced Automotive Sales Associate to join our new car sales team at our Dan Cummins Ford dealership!At Dan Cummins Ford, we honor a rich history while driving towards the future. Be part of the Ford Family, where... 

The Pharmacy Hub

Executive Assistant to CEO Job at The Pharmacy Hub

 ...redefining healthcare delivery through superior pharmacy services. Job Summary We are seeking a highly capable and proactive Executive Assistant to support a dynamic and entrepreneurial CEO. This newly created, full-time role is ideal for someone who thrives in fast-... 

SEG Logistics

Dedicated Truck Driver Opportunity - Dedicated Job at SEG Logistics

 ...Are you an experienced CDL-A driver looking for a local opportunity with no-touch freight and great pay? Join our team for steady...  ...restarts! Position Details: Position: Regional CDL-A Dedicated Truck Driver Average Earnings: $1,000 - $1,500 per week Home... 

Heritage Financial Credit Union

Bank Teller Job at Heritage Financial Credit Union

 ...Teller - Matamoras, PA Retail Banking Join a Purpose-Driven Team at Heritage Financial Credit Union. Where Integrity, Excellence, Teamwork, and Community Matter! Heritage Financial Credit Union is a member-owned financial institution that is committed to helping...